Privacy Policy

1. Introduction

The Law Office of Sarah Park Hinojosa ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://sphfirm.com or contact us through any of our web forms.

2. Information We Collect

We may collect the following categories of personal information:

• Contact information — your name, email address, and phone number when you submit a consultation or contact form.
• Case information — a brief description of your legal matter that you voluntarily provide in our forms.
• Usage data — standard web server logs including IP address, browser type, pages visited, and referring URLs, collected automatically when you visit our site.
• Communications — records of emails, phone calls, or text messages you initiate with our office.

3. How We Use Your Information

We use the personal information we collect to:

• Respond to your consultation requests and inquiries.
• Communicate with you about your legal matter via phone, email, or SMS.
• Schedule appointments and follow up on pending matters.
• Improve our website and client experience.
• Comply with applicable legal and ethical obligations.

4. SMS / Text Message Communications

If you provide your phone number and consent to receive SMS communications, we may send you text messages related to your consultation request, appointment reminders, or case updates.

SMS consent and phone numbers collected for the purpose of SMS communications are not shared with third parties or affiliates for their own marketing purposes. SMS consent is not shared with third parties.

You may opt out of SMS communications at any time by replying STOP to any message. Standard message and data rates may apply.

5. Who We Share Your Information With

We do not sell your personal information. We may share your information only in the following limited circumstances:

• Service providers — trusted third-party vendors who assist us in operating our website or communicating with you (e.g., email and SMS delivery platforms), bound by confidentiality obligations.
• Legal requirements — when required by law, court order, or government authority.
• With your consent — when you have explicitly authorized us to share your information.

We do not share your personal information with third parties for marketing or advertising purposes.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, and resolve any disputes. Information submitted through our contact and consultation forms is retained for a reasonable period to allow us to follow up on your inquiry.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of your personal information.
• Opt out of SMS or email communications at any time.

To exercise any of these rights, please contact us at [email protected].

9. SMS Terms & Conditions

By opting into SMS communications from a web form or other medium, you are agreeing to receive SMS messages from the Law Office of Sarah Park Hinojosa. This includes SMS messages for appointment reminders, consultation follow-ups, case status updates, and general office communications.

• Message frequency varies.
• Message and data rates may apply.
• To opt out at any time, reply STOP to any message.
• For assistance, reply HELP or visit our website at https://sphfirm.com.

Visit https://sphfirm.com/privacy-policy for our Privacy Policy and https://sphfirm.com/privacy-policy#sms-terms for SMS Terms & Conditions.

SMS consent is not shared with third parties.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: